The client suffered from shutdown overruns and was looking for smarter ways to bolster its asset utilisation and strengthen its business position. The organisation believed using an end-to-end digital platform and standardising its processes could be the key to improving its shutdown performance. The organisation turned to the IMMS team and their specialist cloud-based shutdown solution, SMSi, to make the new strategy possible.

Like many resources organisations, our client used a number of different digital platforms and relied too heavily on spreadsheets to manage its schedules. Processes varied from team to team, and there was little consistency, continuity, or clarity across each event, making end-to-end shutdown management difficult. Limited data visibility throughout the project also affected the site’s ability to accurately track and measure results, impacting overall productivity and increasing risks to the business.

Running a complex business on an isolated island also presented our client with some unique challenges. Any preferred solution had to work efficiently and effectively with limited, and sometimes intermittent, connectivity.

This sizeable and remote project was made even more challenging due to COVID-19, which made it harder to access resources and manage the ever-changing quarantine, safety, travel, and logistical requirements.